DentalWriter Forum

Your central resource for DentalWriter posts, blogs, training resources, faq's, and more.

Notification

Icon
Error

New Topic Post Reply
Shandra
#1 Posted : Wednesday, March 17, 2021 9:36:13 AM(UTC)
Quote
Guest

Rank: Guest

Joined: 9/8/2012(UTC)
Posts: 1,250

Was thanked: 16 time(s) in 15 post(s)
Hi,

We are newer to using DentalWriter and having a few patients that say they filled out the links, but when we try to find them and import, they are not showing up. Not sure how to troubleshoot, have just tried to send out the link again but sometimes that doesn't work either.

Thank you!
Shandra
courtneydsnow
#2 Posted : Wednesday, March 17, 2021 9:50:40 AM(UTC)
Quote
courtneydsnow

Rank: Administration

Joined: 11/21/2012(UTC)
Posts: 1,592

Thanks: 39 times
Was thanked: 48 time(s) in 48 post(s)
Hi Shandra!

No problem. Here's a link to the quick instructions on how to import questionnaires patients have completed online, but if they don't show up as expected please feel free to shoot us an e-mail to training@dentalwriter.com and one of our team members can take a look for you!

https://help.niermanpm.com/knowledge/import-patient-online-questionnaire-step-1-of-4-step-process

Quick Reply Show Quick Reply
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.