DentalWriter Forum

Your central resource for DentalWriter posts, blogs, training resources, faq's, and more.

Notification

Icon
Error

New Topic Post Reply
Eastland Dental Center
#1 Posted : Wednesday, June 13, 2018 1:07:12 PM(UTC)
Quote
Eastland Dental Center

Rank: Member

Joined: 8/20/2014(UTC)
Posts: 19

Thanks: 8 times
Hello,

I was trying to find some guidance on the easiest way to print and submit a secondary claim in DentalWriter. Primary insurance has paid and I was trying to generate a new claim form to submit to the secondary insurance.

Thank you.
courtneydsnow
#2 Posted : Friday, June 15, 2018 9:41:49 AM(UTC)
Quote
courtneydsnow

Rank: Administration

Joined: 11/21/2012(UTC)
Posts: 1,732

Thanks: 39 times
Was thanked: 51 time(s) in 51 post(s)
Hi Eastland Dental Center!

Great question! What most of our clients prefer to do for secondary claims in DW is:

- open/edit the claim in DW. Change the medical insurance company information at the top to the secondary insurer, using the contacts list
- add any payments to the claim as needed from the primary insurer in field 29 (you will need to send along a copy of the EOB from the primary insurer with this claim as well)
- Swap the insurance ID/policy information as needed between field 9, and fields 1 & 11
- In field 19, enter the words: SECONDARY CLAIM
- print & send, or submit electronically if you do electronic claims!
- it is a good idea to leave a "note" in the notes area at the top middle of the claim form, just indicating the claim was changed to a secondary claim and submitted.

Hope this helps!
Quick Reply Show Quick Reply
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.